Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function, or to function more efficiently, and to provide information to the website owner. Cookies cannot access other files on your computer and cannot carry viruses or install software.

2. How We Use Cookies

Terrene Co uses cookies for a limited number of purposes — to operate our website reliably, to understand how it is used, and to measure the effectiveness of our communications. We do not use cookies to build detailed personal profiles or to sell information to third parties.

Our cookies are managed through the consent mechanism above. You can withdraw or adjust your consent at any time by returning to this page and updating your preferences.

3. Categories of Cookies We Use

3.1 Essential Cookies

These are required for the website to operate and cannot be disabled in our systems. They are typically only set in response to actions you take, such as setting your privacy preferences or navigating the site. You can set your browser to block or alert you to these cookies, but some parts of the site may not function as a result.

Examples include: Session management, cookie consent preference storage (cookieConsent), security tokens.

3.2 Analytics Cookies

We use Google Analytics to collect anonymised information about how visitors use this website. These cookies collect information such as the number of visitors, where visitors have come from, and the pages they have visited. This information helps us improve the way the website works.

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics data is processed in accordance with Google's privacy policy. We have configured Google Analytics with IP anonymisation enabled.

3.3 Marketing Cookies

If you give consent, we use Facebook Pixel (provided by Meta Platforms Ireland Ltd) and Microsoft Bing Ads (provided by Microsoft Ireland Operations Ltd) to measure the performance of our advertising. These cookies track whether a user who viewed or clicked on one of our advertisements later completed an action on our site, such as submitting a contact form.

These cookies may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and device.

3.4 Preference Cookies

These cookies remember your consent choices so that we can respect them on your next visit. They store only functional preference data and are not used for tracking across external websites.

4. Third-Party Cookies

Some cookies on this site are set by third-party services. We have no direct control over these cookies, and they are governed by the privacy policies of the respective third parties. The third parties whose cookies may be set on this site are:

Google LLC — Analytics and advertising measurement. See Google's Privacy Policy for details.

Meta Platforms Ireland Ltd — Advertising measurement via Facebook Pixel. See Meta's Privacy Policy for details.

Microsoft Corporation — Advertising measurement via Bing Ads. See Microsoft's Privacy Statement for details.

5. Managing Cookies Through Your Browser

In addition to the controls above, you can manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that deleting or blocking cookies may affect your experience on this and other websites.

Guidance on managing cookies for common browsers:

Google Chrome: Settings → Privacy and Security → Cookies and other site data.
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
Apple Safari: Preferences → Privacy → Manage Website Data.
Microsoft Edge: Settings → Cookies and site permissions.

6. Cookie Retention Periods

Session cookies are temporary and deleted when you close your browser. Persistent cookies remain on your device for a set period. Our analytics and marketing cookies typically have retention periods of between 30 days and 26 months, as specified by the third-party providers. Preference cookies (storing your consent choices) are retained for 12 months.

7. Data Transfers

Some of the third-party cookie providers listed above may transfer data outside of Malaysia or the European Economic Area. In such cases, transfers are subject to appropriate safeguards including standard contractual clauses. Further details are available in the respective providers' privacy policies.

8. Your Rights Under Malaysian Law

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to access, correct, and in certain circumstances, withdraw consent for the processing of your personal data. For data processed through cookies under our control, you may exercise these rights by contacting us using the details below. For data processed by third-party cookie providers, please refer directly to their respective privacy policies.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Cookie Policy or wish to exercise your rights regarding cookies we control, please contact us at:

Terrene Co
23 Jalan Pinang, 50450 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-2162 7483
Studio hours: Mon–Fri 9:00 AM–6:00 PM, Sat 10:00 AM–2:00 PM